Privacy Policy

Last Updated: July 26, 2025

Your Privacy Matters

TickerTen is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered stock analysis platform.

1. Information We Collect

Personal Information

When you use TickerTen, we may collect the following types of personal information:

Information Type Examples Purpose
Account Information Name, email address, username Account creation and management
Device Information IP address, browser type, device ID Platform security and optimization
Usage Data Pages viewed, time spent, features used Service improvement and analytics
Communication Data Support requests, feedback, correspondence Customer service and support

Automatically Collected Information

We automatically collect certain information when you visit our platform:

  • Technical data about your device and browser
  • Log files including access times and pages viewed
  • Cookies and similar tracking technologies
  • Location data (general geographic area)

2. How We Use Your Information

We use your personal information for the following purposes:

  • Provide Services: Deliver AI stock analysis, recommendations, and platform features
  • Account Management: Create and maintain your user account
  • Personalization: Customize content and features based on your preferences
  • Communication: Send service updates, newsletters, and promotional materials (with your consent)
  • Analytics: Understand how users interact with our platform to improve services
  • Security: Protect against fraud, abuse, and unauthorized access
  • Legal Compliance: Meet legal obligations and resolve disputes

3. Information Sharing and Disclosure

We Do Not Sell Your Data

TickerTen does not sell, rent, or trade your personal information to third parties for their marketing purposes.

When We May Share Information

We may share your information in the following limited circumstances:

  • Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, customer support)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets
  • Safety and Security: To protect our users, platform, or public from harm or illegal activities
  • Consent: When you explicitly agree to share information with third parties

4. Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files stored on your device when you visit our platform. We use cookies to:

  • Remember your login status and preferences
  • Analyze website traffic and user behavior
  • Improve platform performance and user experience
  • Provide personalized content and recommendations

Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect some platform functionality. We use the following types of cookies:

  • Essential Cookies: Necessary for basic platform operation
  • Analytics Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • Encryption: Data transmission and storage use industry-standard encryption
  • Access Controls: Limited employee access on a need-to-know basis
  • Monitoring: Continuous monitoring for security threats and vulnerabilities
  • Regular Updates: Security systems and protocols are regularly updated
  • Data Backup: Secure backup systems to prevent data loss

Important: While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of your information.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (with some exceptions)
  • Portability: Request your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your information

To exercise these rights, please contact us through our platform or support channels.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our platform and services

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

8. Children's Privacy

TickerTen is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from a minor, we will promptly delete it.

Parents or guardians who believe their child has provided personal information to us should contact us immediately.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

10. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Post the updated policy on this page
  • Update the "Last Updated" date
  • Notify users of significant changes via email or platform notification

Your continued use of TickerTen after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

  • Through our platform's contact form
  • Via the support channels provided on our website
  • By email at the address listed on our contact page

We aim to respond to all privacy-related inquiries within 30 days.

Our Commitment to You

At TickerTen, we are committed to being transparent about how we collect and use your information. We will continue to review and improve our privacy practices to ensure your data remains secure and your privacy is protected.

Thank you for trusting us with your information.